What are your customer service hours?
A: We're open from 9am ET to 4pm ET Monday to Friday.
What policies do you have in place?
I have a question about my order. Who do I contact?
A: Send us an email at firstname.lastname@example.org
Can we collaborate on a project together?
A: We're always looking to partner! Email us at email@example.com to check in and share your idea.
Will there be international duty charged on certain orders?
A: The answer is "sometimes". If we don't have the product in stock, our fulfillment center in the US may fill an order for us. And sometimes it results in a duty owed by the customer. For more information, you can check Canada Border Services.
Are you hiring?
A: We'll be looking to hire in the new year. Keep checking our website and social channels for when we do!